Refund policy
At HerBloom, we want you to feel confident when trying our products. That's why every order is backed by our 60-Day Money-Back Guarantee.
60-Day Money-Back Guarantee
You have 60 days from the date of delivery to try your HerBloom product and decide whether it's right for you.
If you don't see the results you're looking for, you can request a refund within the 60-day period.
No visible results? We'll give you your money back.
How to Request a Refund
To request a refund, please contact our customer support team within 60 days of receiving your order.
Please include:
- Your order number
- The email address used to place your order
- A brief reason for your refund request
Our support team will review your request and provide the next steps.
Refunds
Once your refund is approved, the refund will be issued to the original payment method used for the purchase.
Depending on your bank or payment provider, it may take several business days for the refund to appear in your account.
Damaged or Incorrect Orders
If your order arrives damaged, defective, or you received the wrong product, please contact us as soon as possible with your order details and photos of the issue so we can help resolve it.
Important
The 60-Day Money-Back Guarantee applies to purchases made directly through HerBloom and must be requested within the 60-day guarantee period.
For any questions regarding returns or refunds, please contact our customer support team.